Privacy Policy

Last Updated: 21 September 2025

This Privacy Policy describes how Yumi Furnitures ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.yumifurnitures.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our Site and Services. This information can include:

A. Information you submit directly to us:

• Contact details: Name, address, phone number, and email.
• Order information: Billing and shipping address, payment information (credit/debit card numbers), and purchase history.
• Account information: Your username, password, and preferences.
• Customer support information: Information you provide when you contact us for support, such as a summary of your issue or request.

B. Information collected automatically:

• Usage data: Information about your interaction with our Services, such as pages viewed, links clicked, and search queries.
• Device information: Details about the device you use to access our Services, including IP address, browser type, operating system, and unique device identifiers.
• Cookies and similar technologies: We use cookies, pixels, and other tracking technologies to collect data. This helps us improve our Site, remember your preferences, and show you relevant advertising. You can manage your cookie preferences through your browser settings.

2. How We Use Your Personal Information

We use your personal information for various purposes, including:

• Providing our Services: To process your orders, fulfil purchases, arrange for shipping and delivery, and manage your account.
• Marketing and advertising: To send you marketing communications about our products and services that we believe may be of interest to you, and to show you targeted advertisements on our Site and other platforms.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent, illegal, or malicious activity.
• Customer support: To respond to your inquiries, provide assistance, and resolve issues.
• Improving our Services: To analyse usage trends, understand customer behaviour, and enhance our Site's functionality and user experience.

3. Disclosure of Personal Information

We may share your personal information with third parties for the purposes outlined above, including:

• Service providers: We use third-party companies to perform services on our behalf, such as payment processing, shipping and fulfilment, data analysis, and marketing.
• Business partners: We may share information with business partners to offer you specific products or services.
• Legal and safety purposes: We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, and the rights, property, or safety of others.
• With your consent: We may share your information with third parties for other purposes with your explicit consent.

4. Your Rights and Choices

Under the GDPR and other UK data protection laws, you have the following rights regarding your personal data:

• Right to access: You have the right to request a copy of the personal information we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete information.
• Right to erasure (the "right to be forgotten"): You can request that we delete your personal information in certain circumstances.
• Right to restrict processing: You have the right to request that we limit the processing of your data.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to our processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

To exercise any of these rights, please contact us using the details below.

5. Security and Data Retention

We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

We retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@yumifurnitures.co.uk

Address: Great Machaster, UK